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You can upgrade your Huawei P820 Firmware using the files listed in this article or download free files from other websites. You will need a PC with Windows 7 or 8 installed, a Huawei account, and Buya Buya Version 3.0 to upgrade your firmware. Upgrade your device firmware to the latest version by downloading the file called BTP-820-E6C1160HUV10A. This is currently the latest release of software for this device type available on our website. If you are not up to date on which file you should be downloading, please consult your phone's user manual for more information about any future software releases related to it. Note: If you are installing the firmware for the first time, you should be able to flash in using your Huawei Account. If that isn't working for you, try uninstalling the Huawei device software found here. Step 1: Save File on Your Computer Save the "BTP-820-E6C1160HUV10A" file on your PC. You will need these files to update or downgrade your phone when you run out of storage space in the future. It is recommended that you save these firmware files onto a CD or USB drive to prevent losing them. Step 2: Download Firmware Upgrade App Download BuyaBuya from the Google Play store. Open the application and authorize your Huawei smartphone on your PC. If this is a new installation, you may see a window asking you to create a new account for this device. Step 3: Connect Your Phone to USB Computer Connect your Huawei phone to your computer using a MicroUSB cable while it is powered on. Wait for the drivers to install on the PC. If the drivers aren't detected automatically, click "Install" in the software and follow the prompts. You must restart your phone if you haven't done so after installing any previous updates. Step 4: Open the Upgrade App After you have installed the drivers, open "BuyaBuya". Navigate to the file you made on your PC. If you are upgrading, click "Upgrade" and follow the on screen prompts. During this process, your phone may restart several times or display an error message. You should see some progress bar toward the bottom of the app. Once upgrade is complete, follow these instructions to flash your phone back to its original firmware version using a MicroSD card. Step 5: Flash NEW Firmware Using MicroSD Card Insert a formatted MicroSD card into your Huawei phone's slot. Open BuyaBuya, click on "Flash" on the lower left corner of your screen under the lower banner. If your phone is not already connected, select your phone by clicking on "Select". Step 6: Install Firmware Update Using MicroSD Card Click on the Download button to download the BTP-820-E6C1160HUV10A or an older version of your desired firmware update. A notification window will pop up on your screen stating that you are downloading a file. Once it opens, click on install to complete the process. When this is complete, close all open windows and restart your Huawei smartphone. cfa1e77820
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